Privacy Policy
Last updated 2 September 2026.
Who we are
This site is operated by Caruso Consulting Co Ltd, trading as Home Fitness Company New Zealand. You can reach us at theteam@homefitness.net.nz.
What we collect
- Your name, delivery address, billing address, email address and phone number if you give one.
- What you ordered, when, and what you paid.
- Anything you write to us, so we can answer it and refer back to it.
- Standard website analytics about how pages are used, only if you accept analytics cookies.
We do not receive or store your card details. Card payments are handled by Stripe and PayPal on their own systems, and we see only whether the payment succeeded.
Why we collect it
To take your order, pack it, get it to you and support it afterwards; to answer your questions; and to keep the business records the law requires us to keep.
Who we share it with
Only the parties needed to complete your order: the payment provider, the courier, the provider that sends our order emails, and our analytics provider. We do not sell your information to anyone. We may disclose information where the law requires it.
How long we keep it
Order records are kept for as long as tax and business record-keeping requires. Enquiry emails are kept while they are useful and then deleted.
Your rights under the Privacy Act 2020
You can ask us what personal information we hold about you and ask for it to be corrected. Email theteam@homefitness.net.nz and we will respond within the time the Act allows.
If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner.
Cookies
How this site uses cookies, and how to change what you allow, is set out on the cookie policy page.
Children
Our store is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with information, contact us so we can remove it.
Changes
If this policy changes, the updated date at the top of the page changes with it.
Contact us
Home Fitness Company New Zealand, a division of Caruso Consulting Co Ltd
New Zealand administration: 8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand
Registered address: Suite 27, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
Company registration (Thailand): 0765554000332
Email: theteam@homefitness.net.nz
International call centre: +66 98 391 3877
Microsoft Clarity analytics
Microsoft Clarity stays off until you choose to enable it here. With your permission, Clarity helps us understand public page use through analytics, heatmaps and session recordings. Microsoft receives usage data as an independent data controller and handles it under its Privacy Statement, including its described service-improvement and advertising-related uses. Text and sensitive fields are masked; checkout, account and other sensitive routes are excluded.
Advertising storage is denied and Clarity's advertising integrations are disconnected. Your choice is remembered in this browser for up to 180 days. Older Google-only choices do not enable Clarity. You can turn Clarity off here at any time; withdrawal stops future recording after a page reload and clears its first-party cookies. It does not delete data already received. Contact us using the contact details on this website about privacy or data requests.
Optional Clarity analytics is off.
Google measurement choices
This website's Google measurement follows its existing regional consent defaults. These choices are separate from Microsoft Clarity. You can decline Google measurement, allow Google Analytics alone, or allow analytics and advertising measurement when configured. Google receives usage data under the Google Privacy Policy. Declining updates Google's consent signals. Where an existing Google tag is already active, denied-mode requests can continue without optional storage; changing this choice does not delete data already received.