Gym Equipment Suppliers | Fitness Equipment Suppliers | Gym Machine Suppliers

If you are searching for a gym equipment supplier, you are really asking one question: will the thing turn up, work, and be someone's problem if it does not. Here is what is worth checking, whoever you buy from.

Does the supplier actually hold what they list?

A listing is not stock. Plenty of sites, including ours, sell equipment that ships from a supplier rather than sitting in a warehouse behind the website. That is not a problem in itself, but it changes what a delivery estimate means. Ask what the dispatch time is, not just the delivery window, because the two get quoted as one number and they are not the same thing.

On this store, dispatch is 24 to 48 hours and delivery is a further 5 to 7 days across New Zealand.

What does delivery actually include?

For anything heavy this matters more than the price. A treadmill or a multi gym arrives as a large boxed item, and door delivery means exactly that. Check whether the price includes getting it into the house, whether there is a charge for stairs, and who assembles it.

We deliver across New Zealand, free on orders of $100 or more. Below that the delivery offered is Express Delivery at $25, which you can also choose on any order. We do not offer an assembly service, so plan for the box arriving at the door.

What happens if you change your mind?

This is where suppliers differ most, and where the wording is worth reading rather than skimming. New Zealand law does not give you a cooling-off period on an online purchase, so a change-of-mind return is whatever the seller's own policy says. What the Consumer Guarantees Act 1993 does give you, whoever you buy from, is the right to a repair, replacement or refund when goods are faulty or not as described.

Ours: 15 days from delivery to change your mind on any unused item, as our own policy, on everything we sell. You cover the return postage, and the item needs to come back in its original packaging. No cancellation or restocking fee.

Is there a route to a person?

A contact form and nothing else is a warning sign on a large purchase. Look for an address, a company name and a reply that comes from somebody rather than a ticket number. If a supplier will not tell you who they are before you buy, that does not improve afterwards.

We are Home Fitness Company New Zealand, a division of Caruso Consulting Co Ltd, with an administration office at 8 Commerce Street, Auckland CBD. Our details are on the contact page.

Commercial and bulk orders

If you are fitting out a gym, a studio or a workplace rather than a spare room, the questions change: lead times, quantity pricing, and whether anyone will still answer in a year. We quote on bulk orders through the wholesale page.

What we sell

Home gym equipment for domestic use: cardio machines, strength equipment and accessories. You can see the whole range on the shop page. We are not a commercial gym fit-out business and we do not carry commercial brands, which is worth knowing before you spend time here.